Competitive salary & other great benefits

Based in our Head Office at Claughton

Do you take pride in your work? Are you at your happiest when you’re making something? If so, a job in our Factory team could be what you’re looking for.

Working in a small but established and knowledgeable team, you’ll really get satisfaction in your work. Since the start of 2020 we’ve made more than 10,082 products. Our teams focus on gates, garage doors, industrial shutters and more, and these teams have quality at the heart of everything they do.

Job Type: Full-time, Permanent

45 hours per week, 12pm - 10pm Monday - Thursday & 12.30pm - 8pm Friday

Salary: £21,412 - 23,675 plus shift bonus

COVID-19 considerations:
Covid precautions are in place

Working in the powder coating department, you’ll be supporting the Factory Team Leaders to ensure the highest standards and rates of production.

In this role, you’ll:

• Powder coating our products to agreed specification and in line with daily production rates
• Experience in powder coating would be an advantage, however full training will be provided for the successful candidate
• Operate a range of machinery as part of a multi-skilled team
• Focus on quality standards to ensure these are achieved and maintained
• Minimise waste by increasing efficiency and reducing errors
• Live by the 6S housekeeping methods to ensure environmental standards are sound
• Operate safely within health and safety guidance
• Take a proactive approach to training to ensure multi-skilling across teams

To excel in this role, you’ll be:

• Great at following written instructions and sticking to a process
• Able to spot when something doesn’t look quite right and proactively escalate for a resolution
• Skilled at understanding finished product & factory quality procedures
• Able to use computers to a reasonable standard
• Comfortable juggling priorities and managing time effectively
• An excellent communicator
• A strong team player
• At an advantage if you have a welding qualification

We are currently recruiting for a Team Manager to join our busy team.

Job Purpose

To maximise the efficiency , effectiveness and Health & Safety activities of the allocated Production unit on the Claughton & London site.  To ensure that the Business objectives for Quality , Cost and Delivery are met in full.  Adopt the business ethos for “Right First Time”, at the minimum possible cost while achieving growth year on year. Team managers are responsible for the day-to-day activities and guidance of their team members. The team manager sets targets, implement guidelines, and assist with any issues the employees may have. A team manager has to ensure that all members understand the team’s objectives and work together to achieve it. Constant monitoring by the manager helps to ensure that everyone is working towards the same goal.

Principal Accountabilities

Manage and Coordinate day-to-day activities within the department.

• Ensure that all Products are delivered within the framework of SWS UK core values and in line with SWS UK Policies and Procedures.
• Ensure that Products are of a standard which meet and exceed standards.
• Deploy staff in a way which maximizes cost efficiency whilst meeting the demands of the Customer.
• Undertake administrative tasks as required e.g. in relation to staff records and maintaining records, as required.
• Monitor all financial matters relating to the quality, departmental spend, waste & output service.
• Contribute to the management of the budget for the area and take corrective action, where appropriate.
• To ensure that all legal and Audit requirements, including Health & Safety Risk assessments are adhered to.
• To motivate and encourage all employees within the department and to involve all employees in improving the effectiveness and efficiency of Department.
• To communicate and interact constructively with other members of the supervisory and management team in the pursuit of continuous improvement and the implementation of Root Cause Analysis.
• Close out the department’s daily Manufacturing Log based on the CSM/Libretto.

• A flexible approach to customer requirements is adopted and every effort is made to ensure all products are completed on time.
• Every effort is made to ensure that the agreed performance targets are met and where they are not being met, appropriate action is taken to return performance to target levels.
• Material requisition forms are submitted to the warehouse before the production unit requires the material and these requisitions take account of the actual orders in the system and residual stock in the production area.
• Regular two way communication takes place with the Supervisors to ensure that all roadblocks are highlighted early and actions agreed to remove them. Any roadblock which the production supervisor does not feel he is able to remove is immediately brought to the attention of the Production Manager.
• The Health & Safety of all individuals is paramount including risk assessments, safe systems of work and associated training requirements. The principles of H&S regarding PPE must be maintained and actioned in accordance with legislations and identified regulations.
• Reports for near misses/ accidents are completed and documented.
• Ensure full accident investigation takes place.
• Regularly review H&S issues at the daily tool box talks, and actively encourage employee participation in identifying relates issues and potential hazards.

Ensure good practice within the department

• Implement and monitor quality assurance strategies and documents, actively promoting a culture of continuous improvement.
• Actively promote and support team member development.
• Provide coaching and mentoring to staff.
• Ensure health and safety requirements are met within services and comply with Health & Safety Legislation.
• Plan and implement service development along with the Area Manager.

Management of teams and individuals

• Contribute to the recruitment, appointment and induction of staff
• through effective use of training.
• Manage and support staff in line with SWS UK Policies and Procedures,
• including supervision, absence management, disciplinary and
• grievance issues.
• Promote and support effective team working through good
• communication and regular team meetings.
• Identify individual and team learning and development needs and plan
• to meet these in conjunction with learning and development staff.
• Participate in the delivery of training as agreed by the Area production Manager.
• To establish and maintain effective communication.
• Develop and maintain effective communication systems within the team.
• Ensure regular team meetings are held.
• Ensure regular planning and reviews are carried out for all individuals.
• Promote the organization in a positive manner.
• To manage the performance of all direct reportees in a systematic, objective and professional way and in accordance with the agreed values and behaviours of the company.
• Training records and skills matrices are religiously maintained and used as an input to training and development plans.
• Cover is arranged in good time for all known absences and holidays.
• Day to day personnel issues are dealt with quickly and professionally, with the involvement of HR or senior management as appropriate.
• The performance of all direct reportees is managed in a systematic, objective and professional way and in accordance with the agreed values and behaviours of the company.

Additional duties

• Work flexibly to meet the needs of the business.
• Deputize for the Area Manager, as required.
• Undertake additional activities such as attendance at conferences, and involvement in project groups to further individual and organizational development.

If you thrive in a fast-paced environment, if you're great at building relationships and an expert at turning problems into positive action, then our Customer Services team could be the place for you.

Working in a small but knowledgeable team, you’ll provide our customers with an outstanding level of service at all times. Much of our ordering is online but our Customer Services team are on hand when that extra help is needed.

Job Type: Full-time, Permanent

You’ll be working alongside the Customer Services Team Leader to strive for the highest standards across the department, and you’ll:

• Deal with customer queries via phone, email, mail or social media in line with handling quotas
• Maintain accurate records, with follow ups logged and actioned
• Process orders and quotes, including amendments to live orders
• Record and process customer invoices
• Identify and inform customers of any issues as quickly as possible
• Ensure longer term corrective action is put in place for any identified problems and complaints
• Action transport queries, and liaise with the Planning team to ensure an efficient service
• Work to the agreed returns process to minimise warranty claims
• Generate sales leads for products and services, and ensure customers are made aware of appropriate deals and promotions
• Take a proactive approach to training to ensure up-to-date product knowledge is maintained
• Make recommendations for growth to management teams based on customer needs

To excel in this role, you’ll be:

• Experienced at providing outstanding customer service
• Comfortable juggling priorities and managing time effectively
• Proactive, with a strong customer focus
• An excellent communicator

Apply online below, send a copy of your CV to jobs@swsuk.co.uk or call our friendly team on 01524 772403 before 3rd September 2021.

Do you take pride in your work? Are you at your happiest when you’re making something? If so, a job in our factory team could be what you’re looking for.

Working in a small but established and knowledgeable team, you’ll really get satisfaction in your work. Since the start of 2020 we’ve made more than 26,500 products. Our teams focus on gates, garage doors, industrial shutters and more, and these teams have quality at the heart of everything they do.

Salary: £19,000 - £23,000 per year & other great benefits
Based at our Head Office at Claughton

Key Responsibilities & Accountabilities

Working in the manufacturing department, you’ll be supporting the Factory Management Team to ensure the highest standards and rates of production. In this role, you’ll:

• Manufacture our products to agreed specification and in line with daily production rates
• Operate a range of machinery as part of a multi-skilled team
• Focus on quality standards to ensure these are achieved and maintained
• Minimise waste by increasing efficiency and reducing errors
• Live by the 6S housekeeping methods to ensure environmental standards are sound
• Operate safely within health and safety guidance
• Take a proactive approach to training to ensure multi-skilling across teams

To excel in this role, you’ll be:

• Great at following written instructions and sticking to a process
• Able to spot when something doesn’t look quite right and proactively escalate for a resolution
• Skilled at understanding finished product & factory quality procedures
• Able to use computers to a reasonable standard
• Comfortable juggling priorities and managing time effectively
• An excellent communicator
• A strong team player
• At an advantage if you have a welding qualification

Interested? Apply online below, send a copy of your CV to jobs@swsuk.co.uk or call our friendly team on 01524 772403.

Are you a team player, who thrives working as part of small, dynamic team? Do you take pride in your work? Are you at your happiest when you're making something?

Our small but established and knowledgeable teams have quality at the heart of everything they do, and are focussed on getting gates, garage doors, industrial shutters and more, out of the door on time, every time. If you have what it takes to be part of these dynamic teams then get in touch.